PS/digital is committed to protecting your privacy. This policy explains how and why we collect, use, hold and disclose your information.
What is personal information?
Personal Information is any information that can be used to identify you as an individual and may include your name, email address, phone number, occupation, company and other information required to provide a service, deliver a product or share marketing content.
What information do we collect and hold?
Personal information and contact details
PS/digital will collect information about you if you make use of any of the interactive features within our website that rely on personalised response, where you ask us to respond to a query you may have or subscribe to our newsletter.
Cookies and Tracking technologies
We utilise tracking scripts on our website where we collect information about how you use our website and the device you use to access it. This is in order to administer the site, analyse trends, track users' movements around the site, and gather aggregated information about site visitors as a whole.
Why do we collect, hold and use your personal information?
We collect, hold and use your personal information so that we can:
(a) provide you with products and services, and manage our relationship with you;
(b) contact you, for example, to respond to your queries or complaints, or if we need to tell you something important; or
(d) identify and tell you about products or services that we think may be of interest to you.
If you submit a live chat message through the PS/digital website, your identity will remain anonymous until you provide personally identifiable information in the chat window. Once personally identifiable information has been provided, the conversation and your identity can be linked to our customer relationship management system.
When you subscribe to our newsletter, your email address is required in order to add you to the mailing list. You may unsubscribe from future mailings at any time either by contacting us or clicking unsubscribe in the email. Clicking unsubscribe will take you to your PS/digital email preference centre where you can update any subscriptions you have to PS/digital mailing lists.
How do we collect your personal information?
We will collect your personal information directly from you whenever you interact with us.
The types of information we collect includes: your name, email address, phone and company.
How do we store and hold your personal information?
We store most information about you in computer systems and databases hosted in the cloud and accessed by us.
We maintain appropriate technical and organisational security measures to prevent unlawful or unauthorised use, access or accidental loss of personal information.
No information storage system can be guaranteed to be 100% secure. If you have reason to believe that your Personal Information held by PS/digital is not secure, please contact us immediately.
Do we use your personal information for marketing purposes?
We will use your personal information to offer you products and services we believe may interest you, but we will not do so if you tell us not to.
Where you receive electronic marketing communications from us, you may opt out of receiving further marketing communications by following the opt-out instructions provided in the email.
How to remove or edit personal information
We will provide you with any Personal Information we hold about you upon request. You may request removal or correction of this information by contacting us at firstname.lastname@example.org. Please add “Personal Information” in the subject line to help us manage your request.